Your data is safely stored in the cloud and syncs automatically. Use these to download your own copy any time.
⭐ Convert to Sale
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Help & FAQs
Quick answers for using Knoxtr on the doorstep.
No matching answer found. Please contact support below.
Getting started
How do I install Knoxtr on my iPhone?
Open app.knoxtr.com in Safari.
Tap Safari's Share button — the square with an arrow pointing upwards.
Scroll down the Share menu and tap Add to Home Screen.
Tap Add in the top-right corner. Knoxtr will then open from its icon like a normal app.
The genuine Knoxtr app screen you will see after opening the home-screen icon. The Share and Add to Home Screen menus belong to Safari, so their position can vary slightly by iPhone version.
How do I install Knoxtr on Android?
Open app.knoxtr.com in Chrome.
Tap Chrome's three-dot menu, usually at the top-right.
Tap Install app or Add to Home screen.
Confirm the installation. Open Knoxtr from the new home-screen icon.
The genuine Knoxtr app screen after installation. Chrome may call the command Install app or Add to Home screen depending on the phone.
How do I start a new knocking area?
Tap Knocking in the bottom menu.
Tap + New Area at the top of the Areas screen.
Enter the area name and any optional campaign details, then save it.
Open the new area, tap + Street, and enter the street name, postcode and house-number range.
Open that street and tap a house number to begin knocking.
The real Areas screen. Use + New Area at the top-right.
How do I record what happened at a door?
Tap Knocking, open the correct area and then the street.
Tap the house number you have just visited.
Choose the matching outcome, such as No Answer, Follow Up, Appointment or Sale.
Add a note if useful, then tap Save. Knoxtr saves locally first and then synchronises with the cloud.
The genuine Outcomes panel opened from a house number.
Contacts and follow-ups
How do I find a contact?
Tap Contacts in the bottom menu.
Choose Leads or Customers at the top.
Type the person's name, house number, street, area or postcode into the search box.
For a more exact search, tap Filters, choose the details you need and apply them.
Tap Clear search below the search box when finished.
The real Contacts screen, with Search and Filters directly below Leads and Customers.
How do I turn a lead into a customer?
Tap Contacts, make sure Leads is selected, and open the correct lead.
Scroll to the bottom of the lead to the Manage section.
Choose the Convert to sale option.
Enter the sale details and confirm the conversion.
The contact will appear under Customers while retaining the relevant history.
The genuine Manage section at the bottom of a lead. Convert to sale is the first option.
How do follow-up reminders work?
Open the lead from Contacts.
Scroll to Log This Conversation and record what happened.
Set the Next Follow-up Date and time.
Tap Save & Schedule. If offered, add it to your preferred phone calendar as well.
Due and overdue follow-ups appear in Contacts under the Today and Overdue filters.
The real follow-up controls appear immediately above the Manage section.
Saving, backup and account
What does the cloud status mean?
Look at the status near the top-right of the app: Saved means the cloud copy is up to date; Saving… means Knoxtr is synchronising; Offline means changes are being kept safely on this device; and Retry sync means the last cloud attempt failed but your local data is still safe. Tap Retry sync once your connection is working.
The genuine cloud status is always shown in the top bar. This example shows Retry sync.
Can I use Knoxtr without a signal?
Yes. Continue recording outcomes normally. Knoxtr saves each change on the device and the top bar will show Offline. When your connection returns, leave Knoxtr open and wait for the status to change to Saved. If it changes to Retry sync, tap that status once.
A real offline session: Offline is visible in the top bar while the Outcomes panel remains usable.
How do I back up or export my data?
Tap More in the bottom menu.
Tap My Data.
Choose Download All Knocks or Download Contacts & Sales for a spreadsheet.
Choose Export Full Backup for a complete Knoxtr backup file.
Use Import Backup only when bringing a saved backup back into Knoxtr. Restore Last Good State is for recovery if the current local copy has become damaged.
The genuine My Data panel with download, backup, import and recovery options.
How do I update Knoxtr?
Tap More in the bottom menu.
Scroll to the bottom of the More panel.
Tap Update App.
Wait for Knoxtr to refresh, then reopen it if prompted.
Your saved data is not removed by an app update.
The real Update App option at the bottom of the More panel.
What if I forget my password?
On the Knoxtr sign-in screen, tap Forgot password?.
Enter the email address used for your Knoxtr account and request the reset email.
Open the secure link in that email on the same device.
Enter a genuinely new password — it must be different from the old one — then return to Knoxtr and sign in.
If the email does not arrive, check Spam or Junk before requesting another link.
After resetting the password, return to the genuine Knoxtr app and sign in with the new one.
Your Knoxtr records are stored securely in your account using Supabase cloud services and synchronised with local data on your device so the app can continue working reliably. Knoxtr uses appropriate technical safeguards and only processes this information to provide, protect and improve the service.
Data Resilience
Knoxtr keeps local recovery snapshots of critical app data and provides export and restore tools. These safeguards reduce the risk of accidental data loss, but you should still download your own backup periodically.
Your Rights
You have the right to access, correct or delete your data at any time. Contact support@knoxtr.com for assistance.
Knoxtr was built by a hardworking door knocker — me, Bernard — with a little help from some very talented developers. Okay, they did most of the hard work. But I've spent years on the doors and couldn't find a tool that actually worked the way we work.
Most apps are built for managers sitting at desks. Knoxtr is built for the doorstep. It strips away the complexity and gives you exactly what you need — track every door, manage your leads, log your sales and hit your targets, all from your phone, even without signal.
Knoxtr 1.0 is designed as an installable web app for phone and desktop, with secure account synchronisation and offline-friendly local storage. Your feedback continues to help shape future improvements, so if something doesn't feel right—or you have an idea—please tell me.
